Refund policy

At Sparklynn, we want you to love your jewellery purchase. If you are not fully satisfied, we’re here to help.

Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Products showing signs of use, damage, or alteration will not be eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized jewellery

  • Earrings (for hygiene reasons)

  • Items bought on sale or clearance

Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval status.

  • Approved refunds will be processed to your original payment method within 5–7 business days.

Exchange Policy

  • We only replace items if they arrive damaged or defective.

  • If you received a damaged product, contact us within 48 hours of delivery with photos/videos.

Return Shipping

  • Customers are responsible for return shipping charges unless the item received is damaged or incorrect.

  • We recommend using a trackable shipping service.

Order Cancellation

  • Orders can only be cancelled within 12 hours of placing the order.

  • Once shipped, orders cannot be cancelled.

Contact Us

For shipping-related questions, contact us:

Email: sparklynnjewelry@gmail.com
Phone: ++91 77719 46659

Thank you for shopping with Sparklynn.